Bilingual (Korean/English) Coordinator, Freight Forwarding
Description
Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs
Now Hiring: Freight Forwarding Coordinator – Keep Global Trade Moving
Are you detail-driven and passionate about logistics? We’re looking for a Freight Forwarding Coordinator to join our dynamic international freight forwarding team!
In this fast-paced role, you'll be at the heart of global shipping - tracking cargo and ensuring smooth import/export operations. You'll work closely with customs brokers, carriers, and clients to keep freight flowing across borders while staying compliant with all regulations.
https://jobs.jobvite.com/cjlogisticsamerica/jobs
Now Hiring: Freight Forwarding Coordinator – Keep Global Trade Moving
Are you detail-driven and passionate about logistics? We’re looking for a Freight Forwarding Coordinator to join our dynamic international freight forwarding team!
In this fast-paced role, you'll be at the heart of global shipping - tracking cargo and ensuring smooth import/export operations. You'll work closely with customs brokers, carriers, and clients to keep freight flowing across borders while staying compliant with all regulations.
- Pay Range: $24 - $30 hourly non-exempt with overtime eligibility
- Schedule: Monday – Friday, 8:00AM to 5:00PM. Flexible hours may be required based on business needs.
What You'll Do:
- Review & process shipment documentation for a dedicated customer base, ensuring accurate system entry and smooth customs release.
- Secure releases from U.S. Customs and other government agencies, arrange final delivery, and ensure accurate and timely invoicing.
- Coordinate compliant release and delivery of cargo post-clearance, including delivery setup and billing.
- Act as the single point of contact between customers, U.S. Customs, and other regulatory agencies to ensure all service commitments are met.
- Flag any issues or irregularities in documentation or shipments and escalate as needed.
- Deliver top-tier customer service, keeping clients informed on shipment status and providing timely updates using sound judgment.
- Maintain and update customer profiles and systems, prepare quotes, and generate correspondence as needed.
- Manage pre-alerts and proactively track incoming shipments, verifying arrival timelines and documentation readiness.
- Stay sharp by pursuing ongoing learning through self-study and approved courses/seminars.
- Continuously enhance your system knowledge, mastering both basic functions and advanced features.
Requirements & Qualifications:
- Bilingual (Korean/English)
- High school diploma or GED required
- Professional degree or certification in logistics, supply chain, or related field is preferred
- 1–3 years of experience in freight forwarding, logistics, transportation, or administration support
- Previous experience in international logistics or freight forwarding is highly preferred
- Strong verbal and written communication skills
- Excellent listening, analytical, and problem-solving abilities
- Ability to prioritize, multitask, and manage time effectively in a fast-paced, deadline-driven environment
- Comfortable with data entry, analysis, and navigating logistics systems (experience with Microsoft Office and Google Workspace is a plus)
- A self-motivated attitude and desire to grow in the freight forwarding industry
What You Bring:
- Strong attention to detail and communication skills
- A proactive, solution-focused mindset
The Perks:
- Compensation: $24 - $30 hourly with overtime eligibility
- This position follows a hybrid schedule, requiring 4 days on-site at our Des Plaines, IL office and 1 remote workday each week.
- Comprehensive benefits including health insurance, 401(k), life insurance, tuition assistance, and PTO.
- Work with a growing company that values continuous improvement and offers opportunities for advancement!
- Be part of a high-performance culture with an open-door work environment.
If you're ready to make an impact in international logistics, apply today and help drive global trade forward!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.